The Home Depot, Atlanta, Ga., 2022 – present
Support users of content management and publishing systems. Develop training materials and documentation and update regularly as processes develop. Work with product managers, engineers, and UX to understand and influence rapidly changing technologies.
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The Home Depot, Atlanta, Ga., 2020 – 2022
Researched and developed new processes to improve the efficiency of marketing and creative operations and support strategic initiatives. Interviewed users and wrote research syntheses. Developed training materials.
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The Home Depot, Atlanta, Ga., 2017 – 2020
Researched and wrote customer-facing descriptions and marketing copy. Wrote and maintained appropriate offer language and disclaimers. Researched and wrote headlines and stories. Approved offer language for online banner ads.
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The Home Depot, Atlanta, Ga., 2017
Enhanced product information pages on homedepot.com, led writers from an outside vendor, researched and wrote how-to guides and buying guides, proofread print collateral, and trained other writers.
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The Home Depot, Atlanta, Ga., 2012 – 2017
Working closely with other members of the copy team, I wrote and edited for HomeDecorators.com at the product, category, and site-wide level, and for the print Home Decorators Collection catalog.
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Freelance, Atlanta, Ga., 2011 – 2012
I worked on a variety of writing, editing, design, and content management projects. Clients: Global Horizons, LLC; No-Dog Tools, Inc.
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WRDW-TV, Augusta, Ga., 2006 – 2011
I oversaw all aspects of WRDW-TV’s interactive/new media properties. My day-to-day routine included designing ads, application elements, and layouts; writing; copy-editing; supplementing news stories posted by reporters with images, video, and interactive elements; and implementing promotional items such as contests.
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2go-Box, LLC, Martinez, Ga., 2003 – 2006
I was responsible for day-to-day operations and creative services for “2go-Box”, an Augusta-area restaurant delivery service.
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